Castaway Bay Birthday Club Information and Frequently Asked Questions
Who says you can't get anything for free?
When you register for our FREE Birthday Club, the birthday child will have a chance to redeem their voucher for ONE of the following:
One complimentary Waterpark Day Pass. An all day pass to the most kid-friendly waterpark around!
A Birthday Fun Pack that includes a complimentary food item, color your own t-shirt or backpack and a pre-loaded arcade card. Only available for our overnight guests.
Birthday Child is FREE when booking a Birthday Party Package for 8 or more paid guests.
PLUS you will receive special savings from Castaway Bay and Cedar Point.
To participate, an adult must click on the Register link above. An adult's e-mail address and birthdate is required to participate in the program. To discontinue participation in the program, please click on the log-in button to access your profiile information.
If the child's birthday is within the next 14 days, you will not receive a voucher for this year.
Castaway Bay's FREE birthday club is open to children age 12 and under. To redeem an offer, you must present the voucher that is sent to the e-mail address on record. Offers are subject to change at any time without notice.
Click on the Register link at the top of this page to get started!
Frequently Asked Questions
I registered my child for the birthday club, why haven't I received my child's birthday e-mail?
The e-mail is sent out 14 days prior to the child's birthday. You may also want to check your spam folder in case the e-mail got filtered. The e-mail will come from firstname.lastname@example.org (please do not use this address for correspondence) and you should add this address to your address book to ensure you get the e-mail. Please click the Log In link at the top of this page to verify your information.
Why won't the form allow me to enter my child's correct birth year?
For verification purposes, the first form asks that the parent or guardian enter their own birthdate. Once it is submitted, there will be the opportunity to add children as celebrants.
What if I can't bring my child on his or her birthday?
The offer is valid from when you receive the e-mail up until 30 days after the child's birthday.
I lost or deleted the e-mail, can I get another one sent?
Unfortunately, the special offer can only be generated one time per year.
Do I have to print the e-mail?
Yes, you must bring the printed voucher with you to redeem. The entire e-mail with text must be printed. There are no exceptions. Castaway Bay staff do not have access to your information.